There may be a conflict with third party anti-virus or firewall programs. Part 2: Uninstall and reinstall the MFL-Pro Software Suite If you're still unable to scan with the ControlCenter, go to Part 2. If you're able to scan with the ControlCenter, then the issue is resolved. Once the computer has restarted, attempt to scan with the ControlCenter again. Once the installation is complete, choose Yes, I want to restart my computer now and click Finish. Locate and double-click on the decompressed file labeled ControlCenter4 Updater.exe.ħ. Once the decompression is complete, click OK.ĥ. Locate the file you downloaded CC4Updater and double-click on it.ģ. If prompted with a security warning, click Run.Ĥ. If the ControlCenter4 update tool isn't available as a download for your machine, go to Part 2.Ģ. Download the ControlCenter4 Update Tool from the Brother website $BroUsaDownloads. Click here for instructions on how to navigate to our downloads page. If you're using Bitdefender Antivirus, please make sure to add ControlCenter4 to the Trusted Applications.ġ. This issue can be caused by third-party security software applications. Part 1: Download and run the ControlCenter4 Update Tool If you're experiencing this issue, please complete the following steps:
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